Product Selection
Share the room type, ceiling height, room size, preferred finish, and reference images so we can suggest the right chandelier, pendant, wall light, or lamp.
Send Your Enquiry
Share your requirement with our team.
Office and Store Address
Visit by prior appointment
Royace Lighting, 2/25 Main Road, Kirti Nagar, Near Police Station, New Delhi
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Add these details in your message.
Order Support
For order status, payment, invoice, dispatch, or delivery help, include your order ID, registered phone number, and payment reference if available.
After-Sales Help
For damaged, wrong, or missing products, contact us within 48 hours with photos, packaging images, invoice copy, and an unboxing video where possible.
Before submitting
- Product name, SKU, or collection link if you have selected an item
- Installation city, delivery pin code, and preferred delivery timeline
- Room size, ceiling height, false-ceiling status, and site photos for custom lighting
- Order ID, invoice, payment screenshot, or tracking details for support requests
Damage or missing item?
Keep all packaging safely, avoid installation, and send photos plus video evidence within 48 hours of delivery so the team can review the case properly.
Quick Answers
Common contact questions.
These answers cover the details customers most often need before speaking with the Royace team.
How fast will the team respond?
Most enquiries are reviewed within 24 working hours from Monday to Saturday. Order, payment, and damage reports are prioritised when complete details are shared.
Can I ask for a custom size or finish?
Yes. Share dimensions, finish preference, colour temperature, reference images, budget range, and timeline. The team will confirm feasibility and pricing.
Should I visit directly?
Please call or message first. Appointments help us make sure the right team member and product references are available for your visit.